LOCATE: Child Care
Selecting child care is an
important decision for you and your child. The quality of care,
cost, and convenience of location will have a big impact on your
lives. To help you make this decision, resource and referral
services are available through LOCATE: Child Care, a free
service that will help you find child care to fill your needs.
LOCATE: Child Care helps
parents find and choose child care to best meet their needs
LOCATE Offers: Personalized
assistance by telephone. Individual phone counseling helps
parents learn about various types of child care programs and
provides guidelines for selecting high-quality care. Parents
receive contact information for child care services that meet
their needs – with information on hours, location, costs, and
other program information. LOCATE referral specialists are
well-informed professionals holding a minimum of a Bachelor’s
Degree in early childhood education or a related field. Services
are confidential.
Call toll free
1-877-261-0060, Monday through Friday 9:30 a.m. to 3:30 p.m.
Online
Research:
As an alternative to individual phone counseling, an online
option lets parents search the child care database at their
convenience. This option does not include all the information
provided in one-on-one phone counseling services
LOCATE: Child Care maintains:
- Registered family child care
- Licensed child care centers and school-aged programs
- Certified summer camps
- Nursery schools
- Head Start programs
Special
counseling and referral services are available for
military families, families of children with special needs, and
Spanish speaking families.
Complaint Policy pertaining
to CCRR Service:
All of the resource centers of Maryland Child Care Resource
Network strive to provide high quality service to their
constituencies. However, in the event that someone has concerns
about an incident regarding some aspect of service at a regional
child care resource center or feels that he/she was mistreated
by a staff member of a resource center, the caller can contact
the resource center involved.
If the person is not satisfied with the way the concern or
complaint was handled by the regional resource center, he/she
can contact the Network manager at the Maryland Family Network.
(MFN) at 410-752-7588. As the Statewide Coordinating Entity, MFN
will investigate the complaint and act on it appropriately.